Shipping policy

International Shipping Policy

We currently ship internationally only. Please review the information below before placing your order.

Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Once processed, you will receive a confirmation email with tracking details.

  • Processing times may be extended during high-demand periods.

Estimated Delivery Times

International shipping typically takes 7–21 business days depending on destination.

Please note:

  • Delivery times are estimates, not guarantees.

  • Delays caused by customs, postal services, weather, or other external factors are beyond our control.

  • Some destinations may experience longer transit times.

Customs, Duties & Taxes

Customers are fully responsible for any:

  • Customs fees

  • Import duties

  • Local taxes

These charges are determined by your country’s regulations and are not included in our product or shipping prices.

We are not responsible for delays due to customs processing.

Tracking

All orders include tracking where available.

Please allow up to 48 hours for tracking updates after receiving your shipping confirmation email.

Incorrect Address

Customers are responsible for entering accurate shipping details.

  • Orders shipped to incorrectly provided addresses are not eligible for refunds.

  • If you notice an error, contact us immediately. Changes cannot be guaranteed once processing begins.

Lost, Stolen, or Delayed Packages

We are not responsible for:

  • Packages marked as delivered by the courier

  • Delays caused by international customs

  • Carrier-related delays

If an issue arises, we will assist you in contacting the courier, but we cannot guarantee replacement or refund for courier-related issues.

Order Changes & Cancellations

Orders cannot be modified or cancelled once they have been processed.